Docs

Pages with an owner and a date on them.

Every page in Quill names the person who keeps it true and the day it was last checked. Ninety days later, Quill asks them again.

  • A verified badge on every page, and a stale one when it lapses
  • Owners get one reminder, not a weekly digest of guilt
  • Page history back to the first draft, on every plan but Free
Read how the 90-day page works

Handbook / People / Leave

Parental leave

Owned by Rae Lindqvist Verified Sep 3

Sixteen weeks, fully paid, for every parent, from the first day you join.

Tell your lead at least eight weeks out. Your buddy covers the handoff doc.

Questions go in the discussion at the bottom of this page.

Next check

Dec 2. Rae gets one reminder, and the page says so until she answers.

Discussions

Threads that are allowed to end.

Open a discussion on any page. People weigh in when they are online, and whoever opened it closes it with a decision everyone can find.

  • A close date on every thread, so nothing drifts for a month
  • Replies arrive in your morning, not in the middle of your night
  • The decision pins itself to the page it changed
See how async decisions work

Should Support move to a four-day week?

Opened by Jules Moreau · 9 replies · closes Thursday

  • Maya Ellis · 9:12 AM ET Coverage works if Fridays rotate. I mapped it for October.
  • Theo Park · 11:40 AM CT Agree, as long as the on-call page stays the source of truth.
  • Jules Moreau · 2:05 PM PT Trialing it for six weeks. I'll write the decision up Friday.

Decision

Four-day weeks for Support from Oct 5, a six-week trial. Fridays rotate.

Decision log

Every call your team made, and why.

Closed discussions land in one log, with the date, the owner and the page they changed. New hires read it like a map of how you got here.

  • Filter by team, quarter, or the page a decision touched
  • Reopen a decision and the old one stays on the record
  • Export the whole log to CSV for the board deck

Decision log

214 this year
  • Monthly releases from October Sep 18 · Ops · Release process
  • Contractors get read-only access to the handbook Sep 11 · People · Access policy
  • Retire the old onboarding checklist Sep 4 · People · Your first two weeks

Linked from

Release process, Q4 plan, and the on-call page. Three pages updated themselves.

Before and after

The wiki you have, and the one you will.

What changes in the first ninety days, as the teams who switched describe it.

Habit Your wiki today With Quill
Finding things Ask in the team channel and wait for whoever is awake. Ask in the team channel and wait for whoever is awake. Search returns the sentence and the page it lives on.
Trusting a page Guess from the last-edited date, which was a typo fix in 2024. Guess from the last-edited date, which was a typo fix in 2024. Read the owner's name and the day they last verified it.
Making a call A 45-minute meeting across four time zones, then a recap nobody reads. A 45-minute meeting across four time zones, then a recap nobody reads. A discussion with a close date, ending in one written decision.
Remembering why Dig through a year of threads, or ask someone who left. Dig through a year of threads, or ask someone who left. Open the decision log and filter by the page it changed.
Onboarding Three weeks of shadowing and a checklist that links to 404s. Three weeks of shadowing and a checklist that links to 404s. Six verified pages, a buddy, and the decisions behind each.
Keeping it current A cleanup sprint every spring that ends half done. A cleanup sprint every spring that ends half done. One reminder per page, every 90 days, to the person who owns it.
We had a wiki for six years and a meeting for every question it could not answer. Eleven weeks into Quill, the Tuesday sync is gone and nobody has asked for it back.
Andre Whitfield Operations lead, Cartwright Freight

Bring one team over first.

Start with the handbook or the on-call pages. Most teams import, assign owners and close their first discussion in a single week.